Privacy Policy

At 44 Larkmoor Creative ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website, interact with us, or use our services. By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

To provide you with excellent service, we collect the following types of information:

  • Personal Information You Provide: This includes information you voluntarily give us, such as your:

    • Name

    • Email address

    • Phone number

    • Business name and industry (health and wellness, food, wedding)

    • Payment details (if applicable)

    • Any other information you share when filling out forms or contacting us.

  • Website Usage Data: When you visit our website, we may automatically collect certain technical information, including:

    • Your IP address

    • Your browser type

    • Your device type and model

    • The pages you visit, how long you spend on them, and other usage patterns.

    • Cookies and similar tracking technologies (please see our Cookie Policy for more details).

  • Information from Third Parties: We may also collect information about you from publicly available sources or business partners to enhance the information we have.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing Services: To deliver1 virtual assistant services tailored to your specific needs, such as administrative support, event planning, and industry-focused assistance for businesses in the health and wellness, food, and wedding sectors.

  • Communication: To communicate with you about our services, answer your questions, provide customer support, and keep you informed about important updates or changes related to your service.

  • Marketing: With your permission, we may send you promotional emails, newsletters, or updates about our services and offerings. You can opt out of these communications at any time.

  • Improving Our Business: To analyze data, maintain internal records, and diagnose system issues to improve our website, services, and overall customer experience.

  • Legal Compliance: To meet legal requirements, enforce our agreements, resolve disputes, and protect our rights, property, and safety, as well as those of others.

3. How We Share Your Information

We value your privacy and do not sell your personal information. However, we may share your information2 in the following situations:

  • Service Providers: We may share your information with trusted third-party service providers who help us run our business, such as payment processors, email marketing services, and project management tools. These providers are contractually obligated to keep your information confidential and secure.

  • Legal Obligations: We may disclose3 your personal information if required by law, legal process, or government request, or to protect our rights, property, or safety,4 or the rights, property, or safety of others.

  • Business Transfers: If our business is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you if this happens.

4. Data Security

We take reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. Please remember that no online transmission or storage is completely secure. While we do our best to protect your data, we cannot guarantee absolute security.

5. Your Rights and Choices

You have certain rights regarding your personal data:

  • Access: You can request to see the personal information we hold about you and get a copy.

  • Correction: If you believe your information is incorrect or incomplete, you can ask us to update it.

  • Deletion: You can ask us to delete your personal information, although we may need to keep some information for legal reasons.

  • Opt-Out: You can stop receiving marketing communications from us at any time by using the unsubscribe link in our emails or by contacting us directly.

  • Withdraw Consent: If we are processing your information based on your consent, you can withdraw that consent at any time. This won't affect any processing done before you withdrew your consent.

To exercise any of these rights, please contact us through our website.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our website. Cookies are small files stored on your device that help us understand website traffic and enhance functionality. You can manage your cookie preferences in your browser settings, but disabling cookies may affect how you can use our website.

7. Data Retention

We will keep your personal information only as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymize it.

8. Children's Privacy

Our services are not intended for children under 18, and we do not knowingly collect their personal information. If we discover that we have collected personal data from a child under 18, we will take steps to delete it promptly.

9. International Data Transfers

If you are located outside the United States, please be aware that your personal information may be transferred to and stored in the United States, where our servers are located. By using our services, you consent to this transfer.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective5 Date." Please review this policy periodically for any updates.6

11. Prohibited Uses

You may only use our Website and services for lawful purposes and according to these terms. By accessing or using our services, you agree not to:

  • Violate Laws: Use our Website or services in any way that violates any applicable federal, state, local, or international law or regulation, including laws related to data or software export.

  • Harm Minors: Exploit, harm, or attempt to exploit or harm minors in any way, including exposing them to inappropriate content or soliciting their personal information.

  • Send Unsolicited Communications: Transmit or solicit any advertising or promotional material like "junk mail," "chain letters," or "spam."

  • Impersonate Others: Impersonate or attempt to impersonate 44 Larkmoor Creative, our employees, other users, or any other person or entity.

  • Disrupt Others' Use: Engage in any conduct that restricts or prevents others from using or enjoying our Website or services, or that we determine may harm us or other users or expose them to liability.

  • Interfere with Website Functionality: Use our Website in a way that could disable, overburden, damage, or impair its functionality or interfere with others' use.

  • Use Automated Access or Scraping: Use any automated means like robots or spiders to access our Website for any purpose without our prior written consent.

  • Manually Monitor or Copy Without Permission: Use any manual process to monitor or copy material from our Website for unauthorized purposes without our prior written consent.

  • Introduce Malicious Software: Introduce any viruses, Trojan horses, worms, logic bombs, or other harmful material to our Website.

  • Attempt Unauthorized Access: Try to gain unauthorized access to any part of our Website, the server it's stored on, or any connected server, computer, or database.

  • Launch Denial-of-Service Attacks: Attack our Website via a denial-of-service or a distributed denial-of-service attack.

  • Violate Security: Attempt to violate the security of our Website, including:

    • Accessing data not intended for you or logging into an account you're not authorized to use.

    • Trying to probe, scan, or test the vulnerability of our systems or networks or breach security measures without permission.

    • Trying to interfere with service to any user, host, or network. Security violations may lead to civil or criminal penalties. We will investigate such incidents and may involve law enforcement.

  • Otherwise Interfere with Website Operations: Attempt to interfere with the proper functioning of our Website and services in any other way.